Privacy Policy

Last updated: June 8, 2026

Tree Stump Bros ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you submit a quote request or contact us, we may collect:

• Your name, email address, and phone number.
• Your ZIP code and service address.
• Details about the job you're requesting (services, quantities, notes).
• Technical information such as IP address and browser user agent, used for anti-abuse and analytics.

How We Use Your Information

• To respond to your quote request and schedule work.
• To contact you by phone, email, or SMS about your job.
• To send occasional service reminders or follow-ups.
• To improve our services and detect abuse.

SMS and Phone Contact (A2P Compliance)

By submitting your phone number through our quote form, calling us, or otherwise providing it, you consent to receive calls and SMS text messages from Tree Stump Bros related to your quote and any scheduled work. Message frequency varies by job. Message and data rates may apply.

Opt out at any time: reply STOP to any SMS to opt out of text messages. Reply HELP for help, or contact us at sales@treestumpbros.com.

We do not share your phone number or SMS opt-in status with third parties for marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us run our business (hosting, SMS and email providers, payment processors), under contracts that restrict their use of the data.
• Law enforcement or regulators when required by law.

Data Retention

We keep quote requests and customer records for as long as needed to provide services, comply with tax and legal obligations, and resolve disputes. You can request deletion at any time by contacting us.

Your Choices

• You can ask us to access, update, or delete your personal information.
• You can opt out of SMS by replying STOP.
• You can opt out of marketing email by replying to any email and asking to unsubscribe.

Security

We use reasonable administrative and technical measures to protect your information. No system is perfectly secure, so we encourage you to use strong passwords and keep your contact information current.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. Material changes will be posted here with a new "Last updated" date.

Contact Us

Questions about this policy? Contact us:

• Email: sales@treestumpbros.com
• Phone: (720) 487-6099